Gett

Gett is a retail technology and customer-experience partner serving businesses across Latin America. Its integrated solutions help brands understand what happens in their stores, improve operational consistency, and turn customer interactions into opportunities for loyalty, efficiency, and sales. The company combines digital tools with human-led services, supporting clients from initial audits through implementation and ongoing improvement.

Gett’s offerings include 360-degree experience and operational audits, video mystery shopping, intelligent cameras, and an audit platform. Its technology and data services use artificial intelligence and real-time information to assess service standards, queues, occupancy, commercial effectiveness, and operational performance across stores, days, and shifts. Gett also provides customer satisfaction and NPS tools, QR-based feedback, digital signage, customer loyalty programs, and platforms for internal communication and employee training.

The company delivers clear reports and actionable insights so businesses can compare locations, identify issues, and respond before they affect customers. Gett describes its approach as collaborative: it learns each client’s goals, configures suitable tools, and helps translate findings into decisions.