Glance is a pioneering company dedicated to enhancing customer experience through its innovative Guided CX solutions. Founded in 2001, Glance has evolved from offering basic screen-sharing tools to becoming an industry leader in creating personal connections in digital interactions. With a strong focus on guided support and secure communications, Glance’s suite of products includes Cobrowse, which allows agents to see what customers see, and Mobile Solutions for instant, in-app connectivity.

Their services span various industries, such as financial services, healthcare, property and casualty insurance, and retail, providing tailored solutions like Guided Sales and Guided Onboarding. Glance also emphasizes the importance of human touch in customer interactions, as it believes that genuine guidance leads to improved customer confidence and satisfaction. The company’s commitment to security and seamless integration with existing CX systems further strengthens its position in the marketplace. Glance stands at the forefront of transforming how businesses engage with their customers, making every interaction meaningful and impactful.