Gleap

Gleap is an innovative platform designed to enhance customer support using artificial intelligence. Acting as your dedicated AI software team, Gleap utilizes its AI agent, Kai, to streamline interactions and improve efficiency. The platform offers a comprehensive suite of tools that includes Kai for automated customer responses, Kai Resolve for investigating complex tickets, Kai PM for prioritizing feature requests, and Kai Code for implementing code changes through pull requests.

Gleap's offerings extend beyond basic customer service; the platform also includes features like custom agent creation, live chat, automated workflows, multichannel support, onboarding checklists, product tours, integrations, and in-app bug reporting. Trusted by over 4,500 teams worldwide, from startups to established businesses, Gleap ensures effective communication and rapid response times. With a focus on closing the loop between bug reports and production, Gleap elevates the software development process by merging customer feedback directly into development workflows. Experience enhanced support and development efficiency with Gleap’s AI-driven solutions.