Global Bilgi is a premier provider of expert contact center solutions, established in Ukraine in 2008. Specializing in multilingual contact center outsourcing and digital services, Global Bilgi supports over 80 global companies across diverse sectors such as e-commerce, telecommunications, healthcare, and finance. The company offers an extensive range of services including the Sirius Contact Center platform, VoIP solutions, and various outsourcing options for inbound and outbound services.

Their inbound offerings encompass live chat, technical support, and email support, while outbound services include telemarketing, lead generation, and customer surveys. Additionally, Global Bilgi excels in experience management, providing comprehensive audits and quality assurance measures to enhance service delivery. Their HR services include recruitment outsourcing and corporate training solutions aimed at developing talent in the customer experience field.

Committed to innovation and high standards, Global Bilgi is dedicated to elevating customer experiences and driving business growth for its clients. Partner with Global Bilgi to transform your customer service in the digital age