Jitsu is a last-mile delivery company serving shippers and their customers across major U.S. metropolitan areas. It offers same-day, next-day, and two-day delivery, with service seven days a week and pricing positioned near traditional ground rates. Jitsu reports more than 99% on-time deliveries and an average package loss rate of 0.02%, aiming to combine speed, reliability, and affordability.

The company provides real-time package tracking, delivery updates, and reporting to give businesses visibility across the final stage of shipping. Its purpose-built technology supports logistics operations, while drivers can access in-app assistance when delivery challenges arise. Jitsu also offers 24/7 live support for customers and shippers, along with package tracking, driver support, and delivery assistance.

Jitsu serves 23 of the 25 largest U.S. metro areas and describes its network as combining nationwide reach with regional expertise. Its delivery model uses AI-powered technology to plan efficient routes and vehicles, with the stated goal of reducing CO2 emissions.