Goshen Email provides dedicated email inboxes for AI agents, enabling them to communicate with vendors, customers, and services while people stay informed through a shared dashboard. Each inbox has its own message store and can send, receive, and reply to email, with threads and attachments kept together. Agents can work through a REST API, command-line interface, or MCP server, and built-in triage flags messages that may need a reply.

The platform emphasizes controlled access and safe operations. Keys can be scoped to an account or a single inbox, with permissions selected for each agent; people retain control over releasing quarantined messages and creating keys. Security features include checks for sender authenticity, spam, and malware, while idempotency keys help prevent duplicate sends when requests are retried.

Goshen Email offers hosted Free, Developer, and Team plans with different inbox, sending, storage, and seat allowances, plus optional top-ups on paid plans. Organizations can also self-host the open-source product using Cloudflare services.