GreenMileAI provides AI-powered software for managing reverse supply chains, helping businesses handle returns, repairs, excess inventory, recalls, and resale operations. Its platform connects with existing ecommerce, enterprise resource planning, warehouse, customer relationship, and carrier systems, then uses specialized AI agents to coordinate workflows around the clock.

The suite includes tools for customer support and return authorization, recommerce, reverse logistics, inventory efficiency, and sustainability and compliance. The Return Assistant authenticates customers, processes returns, and can offer exchanges or store credit. The Recommerce Agent recommends resale offers and channels, while the logistics agent coordinates destinations, carriers, rates, shipments, and pickups. Inventory tools identify surplus stock and suggest options such as markdowns, bundling, resale, liquidation, or redistribution. Sustainability and compliance capabilities support lower-impact routing and appropriate handling of regulated goods.

Businesses can configure policies, grading criteria, routing rules, pricing, and customer communications to suit their objectives. GreenMileAI positions its platform as a way to improve visibility, recover value, streamline operations, and reduce waste across reverse supply chains.