Sarbacane

Sarbacane is a brand of Positive Group France, a software publisher based near Lille that specializes in email marketing for small and medium-sized businesses. Its professional email-routing solution enables clients to send information and marketing campaigns by email. The company places strong emphasis on responsible communication: campaigns are systematically reviewed before sending, with checks for compliance such as valid consent and an unsubscribe option. When a campaign appears irregular, its moderation team may refuse delivery and can advise the sender on bringing the message into compliance with applicable requirements.

Positive Group France also provides a channel for recipients to report suspected spam or other breaches of its service policies, including concerns about message content, data collection, or unsubscribe procedures. A dedicated team reviews complaints and takes action when users do not follow the rules. The company is a member of the Data & Marketing Association France and says it adheres to the association’s code of ethics for electronic direct communication.