Sarbacane

Sarbacane is a brand of Positive Group France, a software publisher based near Lille that specialises in email marketing for small and medium-sized businesses. Its professional email routing solution enables clients to send information to recipients by email. The company also maintains a strong focus on responsible communication and compliance with applicable rules.

Before campaigns are sent, they are systematically reviewed for issues such as missing consent or an absent unsubscribe link. When a campaign appears non-compliant, Positive Group France may refuse to send it, and its moderation team can advise the sender on making corrections. The company invites recipients to report suspected spam or other violations, including concerns about message content, unsubscribe processes, or data collection, by contacting its abuse team and providing the message and reason for the complaint.

Positive Group France is a member of the Data & Marketing Association France and adheres to its code of ethics for electronic direct communication.