The Haie Online Ticketshop is the ticketing service for fans looking to attend events connected with the Haie and visit the Haie-Zentrum. It offers day tickets for individual visits, season tickets for regular attendees, and ticket vouchers that can be given as gifts. The shop brings these options together in one online destination, helping customers choose and arrange tickets to suit their plans.

Customers who need assistance with a booking can contact the support team by telephone or through an online contact form. The listed telephone service operates Monday to Saturday and on Sundays and public holidays, with hours and call charges provided on the site. A range of payment methods is also presented, including invoice, bank transfer, direct debit, cash on collection, cash on delivery, credit, instalment payments, cheque, ESR and vouchers.

The site additionally provides FAQs, terms and conditions, privacy information and contact details. Overall, the shop is designed to make purchasing Haie tickets and related vouchers straightforward, while offering help and practical information throughout the booking process.