Help at Hand is a pioneering brand that has transformed the way healthcare providers deliver social prescribing. Developed by Andrew Kellard, Managing Director of AKA, with over 30 years of experience in design and software solutions for the healthcare sector, Help at Hand is an innovative patient app for the NHS. Its primary objective is to alleviate the pressure on GP surgeries and enhance health and wellbeing across the UK.

The app enables GP surgeries to effectively communicate with their patients and connect with their community. It diverts patients to the right people, reducing the strain on surgeries and providing valuable data on service usage. By linking patients with local services, including those who may feel socially isolated, Help at Hand creates new social contacts to support those who are lonely.

Working closely with St Austell Healthcare, a multi-site GP practice, Help at Hand was born out of the need to manage patient information, local services, and the important connections between them. It is an affordable and scalable solution that can be used by individual practices, PCNs, or commissioning groups. Help at Hand also played a significant role during the Covid-19 crisis by providing up-to-date information and access to crucial support services.

It is a comprehensive and user-friendly app that empowers patients to access support anytime and anywhere. Collaboration with healthcare providers, including St Austell Healthcare, is a fundamental aspect of Help at Hand's development. This clinically-led approach ensures that the app meets the needs of frontline staff and enhances patient management.

By empowering patients to identify their own needs and develop action plans, Help at Hand contributes to the future of holistic healthcare. Overall, Help at Hand is a game-changing brand that streamlines social prescribing, supports GP surgeries, and promotes the overall wellbeing of individuals across the UK