Hariaz develops commercial intelligence tools that help businesses understand and improve their sales operations. Its View platform analyzes conversations from channels such as WhatsApp and email while allowing teams to keep using their existing apps. It turns those interactions into practical insights about team performance, sales progress, and customer needs, supported by the underlying conversation evidence.

View helps managers identify unanswered messages, delayed responses, unresolved complaints, sales risks, and opportunities needing follow-up. It organizes alerts and pending tasks by priority, tracks how consistently employees follow sales protocols, and offers coaching and practice based on real conversations. The platform can also automatically record customer and product details from chats, identify sales interest, and create contacts and deals in connected CRM systems, including HubSpot and Pipedrive.

Hariaz also presents TALK, a product designed to automate customer service and sales with artificial intelligence. Together, these offerings help organizations make day-to-day commercial activity more visible, direct attention to issues that need human review, and support more consistent customer follow-up.