Susan Usher

The Health Innovation Forum (HIF) is an organization focused on shaping the future of health care through knowledge sharing, discussion, and practical approaches to improvement. Its work highlights patient engagement, health system design, quality, and collaboration across clinical, research, government, industry, and community settings. HIF publishes reports and conference materials, including videos, presentations, proceedings, and case studies, to make ideas and experiences accessible to health professionals and other stakeholders.

A central focus is the McGill University Health Centre Institute for Strategic Analysis and Innovation (MUHC-ISAI), whose conferences and symposiums examine how patients can partner in research, care improvement, and health system redesign. Topics include clinical and local networks, patient safety, patient experience, recruitment and training of patient advisors, and the integration of health and social services. HIF also shares perspectives on patient-centred care, chronic illness, health information technology, precision medicine, globalization, and system performance. Through events, reports, news, and monthly updates, the forum connects people and organizations working to develop more responsive, collaborative health care.