Health Window
@healthwindow.co.za
Health Window is a medication adherence & disease management company. We focus on overcoming the patient’s obstacles to commence and continue therapy. We offer clients hard-to-replicate levels of patient enrolment and adherence gains. Sales growth follows and patients have better health outcomes. THE ISSUE OF NON-ADHERENCE Drugs don’t work in patients who don’t take them.” – C. Everett Koop According to the World Health Organization, adherence to chronic therapy averages 50% globally meaning that this is a significant, worldwide problem. Poor patient adherence results in sub-optimal disease outcomes, unnecessary and costly hospitalisation, and lost sales to pharmacy and pharma. Whilst the world is researching the problem, Health Window has developed and implemented adherence solutions improving adherence by up to 50%, managing hundreds of thousands of patients with our systems and infrastructure. OUR STRATEGY Health Window’s touchpoint network include pharma, pharmacy & healthcare providers, a win-win-win strategy for every stakeholder’s benefit. PHARMA – Adherence management ensures that patients are better retained on specific products. Brand specific solutions allow marketers to differentiate their product with REAL world efficacy (not clinical trial environments with 100% controlled compliance). PHARMACY – Adherence management increases footfall in pharmacies which stimulates increased chronic medication sales and front shop purchases. Health Window provides all the tools needed to retain chronic patients at pharmacy level. DOCTORS – By scripting a product that is coupled with adherence management and script renewal services, patients will adhere better to their therapy and, as a result, have improved health outcomes. RESULTS MATTER ROI should not be guesswork. Through intelligent systems gains are quantifiable in terms of increased dispenses and therefore ROI for clients is an exact number. Contact our team today for more info.
Health Window's Company Logos


Health Window's Brand Colors
Hex Code
Color name
RGB
HSL
CMYK
#315A7C
Chambray
49, 90, 124
207, 43, 34
60, 27, 0, 51
#8ED1FC
Malibu
142, 209, 252
203, 95, 77
44, 17, 0, 1
#000000
Black
0, 0, 0
0, 0, 0
0, 0, 0, 100
About Health Window
Health Window is a leading patient adherence company that focuses on helping patients overcome obstacles to initiate and maintain therapy. With our comprehensive services, we offer clients unparalleled levels of patient enrolment and adherence gains, resulting in improved health outcomes and sales growth. In addition to our core offerings, we have expanded our portfolio to include a range of digital products in 2021, providing innovative solutions to meet the evolving needs of our clients.
Internationally, we have successfully increased revenue by enhancing patient persistence and chronic therapy in a pharmacy chain with over 800 pharmacies. Our track record speaks for itself, and we are driven by our mission to improve patient outcomes. Through our pharmacy services, we assist in managing patient adherence, leading to increased sales of chronic medication as well as acute and front-shop products.
We also provide commercial offerings to help enhance customer retention and brand loyalty. Additionally, our operational support ensures seamless pharmacy operations through the use of advanced technology. For pharmaceutical companies, we offer patient retention strategies, patient and reimbursement support programs, and data analytics to understand and influence the patient treatment journey.
Our services for doctors include doctor bookings to establish a strong link between pharmacy and doctor, as well as adherence insights and analytics to guide product prescribing decisions. We also offer life insurance data services, risk scoring and identification, and risk management solutions. At Health Window, we are committed to making a positive impact on patient adherence and overall health outcomes.
Contact us today to learn more about our comprehensive solutions
Company type
Privately Held
Year founded
2001
Company size
201-500 employees
