The Sheltering Tree Child & Family Services is a licensed agency working with the Ontario Ministry of Children, Community and Social Services. Its mission is to create a nurturing environment and provide tools that support the social, physical, and mental health of children and families. The agency describes its approach as tailored, effective, and culturally sensitive, with a focus on helping people overcome barriers and thrive.

The Sheltering Tree offers foster home placement, foster parent and respite care opportunities, and child and youth worker roles, including one-to-one work. Its programs include SPROUTS, a fall program; SEEDLINGS, a summer educational program; BRANCHES, a summer program; and ROOTS, a transition-to-adulthood program. Services and resources also include training, assessments, home study interviews for prospective foster and respite providers, and the Structured Analysis Family Evaluation (SAFE). The agency lists PRIDE—Parent Resource for Information, Development and Education—as part of its training offerings. Families and prospective caregivers can contact the main office for information, and a 24/7 emergency call line is available.