AviaryAI

AviaryAI provides AI-powered voice and messaging agents designed for credit unions, banks, and insurance providers. Its platform helps financial institutions reach members, manage service conversations, and run outreach without adding headcount. Agents handle outbound and inbound calls, as well as branded, verified RCS messages, using conversational interactions rather than menus. They support campaigns for early collections, dormant-account reactivation, indirect borrower onboarding, stalled loan applications, loan servicing, and certificate-of-deposit retention.

AviaryAI is built to work with existing core banking, CRM, lending, and payment systems, writing conversation outcomes back to the institution’s system of record. When a request needs staff attention, the platform can transfer the member to a person with the conversation context, while logging the interaction. The company highlights security and compliance features including SOC 2 Type II certification, encryption, audit trails, consent handling, and call monitoring. It also provides oversight tools for reviewing and scoring conversations. AviaryAI reports results from live deployments, including millions of calls and improved member contact and collection outcomes; these figures are presented as deployment results, not guaranteed performance.