Help Alert 247

HelpAlert provides personal alarm services designed to give older adults and their families reassurance at home and while out and about. Its alarms connect users to a UK-based emergency response team, available 24 hours a day, seven days a week. When someone presses the button, a trained team member speaks with them, assesses the situation and can contact family, carers or emergency services when needed.

The product range includes monitored safety alarm watches, emergency pendants and home alarms, with options featuring fall detection and GPS for use outside the home. HelpAlert also offers guidance to help customers choose an alarm, a product quiz, support with devices, and information on delivery, returns and VAT exemption. Families can try selected alarms through a 14-day free trial, with a 60-day money-back guarantee also advertised. The company states that its service works across the UK without Wi-Fi and that subscription prices are fixed for life.