Helping at Home

Helping at Home is a family-run, CQC-regulated home care provider based in Newark-on-Trent, serving communities across Nottinghamshire and Lincolnshire. Its services cover Newark, Grantham, Bingham, Retford, Ollerton, Southwell, Collingham, North Hykeham and surrounding villages. The company provides personalised support to help people remain safe and comfortable in their own homes, with care plans shaped around individual needs and circumstances.

Services include personal care, companionship, dementia care, respite care, hospital discharge support, overnight and live-in care, medication assistance, complex care, palliative care and continence care. Families can arrange a free care assessment, and the provider says assessments are usually available within 48 hours. For urgent hospital discharges, a fast-track option is available.

All carers are directly employed by Helping at Home, rather than supplied by agencies. The company aims to match clients with a small, consistent team and offers introductions before care begins wherever possible. Helping at Home is rated Good by the Care Quality Commission and provides information about care costs and potential funding, including local authority support and NHS Continuing Healthcare.