Heptic is a hospitality technology brand operated by Tapgo GmbH, offering an AI-powered operating system for restaurants in Germany and Austria. Designed for restaurant chains, franchises, quick-service businesses and independent venues, it brings purchasing, workforce planning, business intelligence and AI agents together in one platform. The system connects data from point-of-sale tools, supplier invoices and staff schedules, then turns it into operational insights by location and day.

Heptic helps restaurants monitor ingredient costs, inventory, supplier prices, food waste and sales performance. Its demand forecasts support purchasing decisions and staff scheduling, while workforce tools help track labour costs and flag potential working-time compliance issues. Business intelligence dashboards compare actual results with forecasts across individual sites and groups. AI agents identify unusual costs or sales patterns and suggest actions, such as adjusting orders or increasing weekend staffing. The platform is intended to help operators make decisions based on live data rather than guesswork. Heptic also provides resources including practical guides and articles on restaurant operations, staffing and AI.