Hitham AI provides voice AI for healthcare front desks, helping hospitals and clinics manage patient calls and appointments. Its voice agents answer calls around the clock, understand patient requests, schedule or cancel appointments, and send confirmations. The system is designed to support conversations in more than 11 languages, including English, Hindi, Telugu, Tamil, Kannada, and Malayalam, and can adapt when callers switch languages mid-conversation.

Hitham connects appointment booking with hospital calendars and offers integrations with CRM and other APIs. It also supports patient queries, follow-ups, and coordination through WhatsApp, with the option to hand requests over to hospital support staff. The platform includes a dashboard, intelligent insights, full audit logs, and role-based access for different staff members.

For organizations with specific security needs, Hitham offers on-premise deployment. The company states that it handles personal information in line with India’s DPDP Act, 2023, and reports average response latency below 700 milliseconds, 99.9% uptime, and availability 24/7. Hospitals and clinics can book a demo to explore its call-handling capabilities.