Hope Payment Service Bank Limited, known as Hope PSBank, is a Nigerian digital-first bank incorporated in September 2019. It uses digital technologies to make financial services more accessible, affordable and available, with the aim of serving people across different economic and social circumstances and locations. The bank offers personal and business account opening, transfers, bill payments, airtime and data purchases, and savings services.

Customers can send or receive money using account details or a phone number, and eligible transfers to other banks are advertised as free. Hope PSBank provides banking through its website, mobile app and USSD code 5699#, alongside Hope Wallet, which can be used for ATM, POS, web and peer-to-peer transactions. The bank highlights scheduled payments and security features, including PIN-based transactions and using a customer’s phone number rather than sharing card or account details at transaction points.

Its agency services enable individuals, businesses and larger organisations to provide basic financial services, supported by agent commissions. Hope PSBank also offers customer support through email, phone and WhatsApp