Hostie

Hostie is a hospitality technology brand providing a virtual concierge for independent restaurants and hospitality groups. Its conversational AI helps restaurants answer calls, texts, and guest questions in the restaurant’s own voice, capturing opportunities that might otherwise be missed while allowing staff to focus on guests in person. The platform supports reservation bookings, takeout orders, and other guest communications, with calls, texts, and emails managed in one place, alongside messaging through Instagram and Google Maps.

Restaurant teams can review transcripts, monitor conversations in real time, and step in when needed. Hostie also provides guest history and communication data visibility, with data ownership remaining with the restaurant. Designed by people with restaurant operating experience, the service includes custom prompts, onboarding, and ongoing support from a team familiar with hospitality operations.

Hostie offers product demonstrations, a live demo line, and a free trial, as well as enterprise options and integrations. The company shares case studies, customer reviews, and an ROI calculator to help restaurants assess its impact on reservations, phone handling, and staff productivity