Users can search by accommodation type and location, browse listings in cities nationwide, and review business contact details, ratings and map information. The directory covers a broad range of options, including business, sports, spa, country, beauty, romantic, aparthotel, alpine and airport hotels, as well as guesthouses, holiday apartments and room rentals. It also features related businesses and services, such as hotel restaurants, travel agencies, massage providers and beauty services.

Visitors can explore featured companies, read customer reviews and discover accommodation providers in popular cities including Berlin, Hamburg, Munich, Cologne and Frankfurt. The site presents its search service as free and non-binding, and reports a directory of more than 19,400 companies and service providers. Alongside its listings, hotel-finden.com publishes editorial articles on hospitality topics, including hotel sustainability, digital detox stays and workations. The website identifies itself as a portal by Firmenweb.de, operated by Marktplatz Mittelstand GmbH & Co. KG.