HotPuff is a vaping products company focused on offering a range of exclusive products and customer support. Its selection includes products under brands such as Lava, Magma, Buzz, and Airis, with options spanning starter kits, pod systems, rechargeable devices, disposable vape pens, cartridges, e-liquids, and vaporizers for dry herb, concentrates, and CBD oil. Featured products include Lava pods and devices, Magma disposable vapes, and Buzz e-cigarette refills and starter kits. The store also offers accessories and product choices in different flavors and formats, including items with nicotine and a listed 0% nicotine option.

HotPuff says its mission is to provide professional customer service and products at premium prices, with private-label products designed to meet customer expectations. The company highlights its vape manufacturing experience, dedicated customer service, reward points, and free U.S. shipping on orders of $50 or more. Customers can shop online, create accounts, and access wholesale registration, shipping information, and order support.