Health Plan of San Mateo (HPSM) is dedicated to providing comprehensive health care solutions for the underserved communities in San Mateo County. The organization emphasizes diversity, inclusion, and health equity in its approach, ensuring that all members receive culturally and linguistically appropriate care. HPSM offers a variety of essential services, including Medi-Cal and HealthWorx programs, as well as the CareAdvantage program for older adults and those with disabilities.

To support members with limited English proficiency or sensory impairments, HPSM provides free access to medical information in multiple languages, including Spanish, Chinese, and Tagalog, alongside alternative formats such as large print and audio. The organization also features no-cost language interpreter services available 24/7, facilitating effective communication between members and healthcare providers. By prioritizing the health and well-being of its members, HPSM continually strives to create a healthier community through accessible care and support.