Each assistant can be configured with a business’s own catalog, prices, and hours, and the service is presented as adaptable to a wide range of industries, from retail and restaurants to workshops, clinics, schools, and business-to-business sellers.

Depending on the plan, assistants answer inquiries, identify products or problems from customer-submitted photos, and provide prices from the business’s catalog. They can prepare quotations with tax and reference numbers, which customers can download as PDF or Excel, and collect signatures to confirm orders. Other capabilities include taking orders, scheduling appointments in the business’s calendar, sending lead notifications, and supporting voice interactions and English-language responses. Businesses can also review unanswered questions through a panel and supply information for future replies.

iAmanos offers seven plans, with advertised pricing starting at MXN $1,500 per month for chat responses and MXN $2,490 per month for photo recognition and quoting, plus VAT.