The BIPT_IBPT brand, also known as the Belgian Institute for Postal Services and Telecommunications, is the competent federal regulator for the electronic communications market, the postal market, the electromagnetic spectrum of radio frequencies, and sound and television broadcasting in the Brussels-Capital region. The brand offers a wide range of products and services for both consumers and operators. For consumers, they provide information and assistance regarding telephony, internet, and TV services.

They ensure that consumer rights and obligations are upheld, addressing topics such as general framework, contracts, billing, connection, and operator comparison. Moreover, they focus on protecting the interests of consumers, including services for emergency numbers and users with disabilities. For operators, the brand regulates the postal sector and provides information on distribution, postal service quality, and tariffs.

They also oversee operators and networks, covering topics such as post office points, e-commerce, radio frequencies, and private and leisure use of radio. Overall, BIPT_IBPT plays a crucial role in maintaining a fair and efficient communications market in Belgium, ensuring the rights and satisfaction of both consumers and operators alike