The Instituto das Cidades Inteligentes (ICI) is a technology organization focused on helping cities modernize public administration and improve services for residents. Since 1998, it has developed and implemented digital solutions for governments, drawing on expertise in hardware, software and connectivity. Its portfolio supports municipal teams across education, health, social assistance, public safety, legal services, urban maintenance, finance and other areas.

ICI’s products include platforms for managing school and childcare placements, municipal health and social-service information, citizen requests, digital identity and judicial processes. Its Cidade APP gives residents access to municipal services, while its digital ombudsman and citizen-service tools help public agencies manage interactions across channels. Other solutions cover business intelligence, data lakes, artificial intelligence, access control, electronic procurement and maintenance operations.

The organization also provides expertise in areas such as public portals, connectivity, automation and data governance. Through integrated systems and implementation projects, ICI helps municipalities coordinate services, organize information and support more informed decisions. Its work serves public-sector clients, including city halls, legislative bodies and government institutions.