ICMI
@icmi.com
ICMI is the leading provider of call center training, certification and events. Improve your customer service and team performance with ICMI's resources.
ICMI's Company Logos
ICMI's Brand Colors
Hex Code
Color name
RGB
HSL
CMYK
#002752
Prussian Blue
0, 39, 82
211, 100, 16
100, 52, 0, 68
#9FCDFF
Anakiwa
159, 205, 255
211, 100, 81
38, 20, 0, 0
#333333
Mine Shaft
51, 51, 51
0, 0, 20
0, 0, 0, 80
About ICMI
ICMI is the leading provider of call center training, certification, and events. With a focus on improving customer service and team performance, ICMI offers a wide range of resources to enhance your contact center operations. From comprehensive training courses and programs to certifications and consulting solutions, ICMI has everything you need to optimize your contact center.
Whether you're a director, manager, supervisor, agent, or quality manager, there are training options tailored to your specific role. ICMI also offers private group training and live-virtual training for added convenience. In addition, they provide consulting solutions that cover areas like omni-channel technology, workforce management, customer experience, and more.
With ICMI, you can ensure that your contact center is equipped with the latest tools, strategies, and best practices to deliver exceptional customer experiences. Join the countless organizations that have partnered with ICMI to elevate their contact center operations and achieve optimal business results
Company type
Public Company
Year founded
1985
Company size
51-200 employees
