ICON

Icon, formerly known as Caremerge Engagement and VoiceFriend, offers HIPAA-compliant solutions to support organizations that cater to seniors. Their robust platform equips users with a comprehensive set of tools to effectively communicate and engage with the entire community, including residents, families, and staff. With features like community engagement, life enrichment management, communication 360, family engagement, patient discharge communication, reporting and analytics, as well as integrations, Icon provides a seamless and intuitive experience for its users.

Thousands of communities have already chosen Icon to streamline their operations, resulting in significant time savings, workflow optimization, and actionable insights. The brand's solutions have demonstrated a clear and present return on investment, with improvements in family and resident satisfaction, notable reductions in missed appointments, staff overtime, and post-discharge automation. Icon has gained high ratings and accolades for its ease of use, making it a go-to choice for organizations in the senior care industry. Join the thriving community of organizations using Icon and experience an iconic improvement in your operations.