IDCARE is a not-for-profit charity that offers support and guidance to individuals facing identity and cyber security concerns. As Australia and New Zealand's national identity and cyber support service, IDCARE aims to bridge the critical gap in support for individuals in this field. They have a team of specialist Identity & Cyber Security Case Managers and Analysts who adopt a human-centered approach, prioritizing the needs and concerns of the individual.

IDCARE does not charge individuals for their base support service, as they rely on funding from subscriber organizations, grants, and cost-recovered services. They provide expert advice on responding to various data breaches, scams, identity theft, and other cyber security concerns. Additionally, IDCARE enhances community response by addressing response deficiencies and vulnerabilities.

Since 2014, IDCARE has handled over 100,000 contacts from the Australian and New Zealand communities. Their expert service, extensive response plan requirements library, and the inclusion of specialist Case Managers make them unique in the field. If you encounter any payment requests from someone claiming to be from IDCARE, please report it as phishing.

Contact IDCARE's Identity & Cyber Security Case Managers for specialist support and guidance regarding cyber and identity-related issues. They offer a range of support services, and their team is available during specified hours in Australia and New Zealand