İDECRM is a business software brand that helps companies manage customer relationships and improve operational efficiency through a simple, streamlined interface. Its platform brings sales, customer service, project work and everyday business processes together in one place, with Standard and Professional package options and a 14-day free trial.

Core features include customer and lead management, sales pipeline tracking, task reminders, project planning, and professional online or PDF proposals. Businesses can manage the flow from proposals to pro forma documents and invoices, track contracts and renewals, and handle basic pre-accounting, including income, expenses and payment reminders. Customer portals provide access to invoices, project updates, shared documents and support requests, while a ticketing system helps teams assign and monitor customer inquiries.

İDECRM also offers team tools for tasks, files, announcements, calendars and knowledge resources, alongside reporting on sales, revenue, projects and customer profitability. The Professional package includes stock and inventory management, covering processes such as goods receipt, shipping, packing and returns.