The site presents itself as a resource for people seeking factory information and aiming to save time, offering access to listings covering more than 200,000 factories nationwide, along with industrial complexes and knowledge industry centers. Its directory is organized to help users browse by factory registration status, location type, city or district, theme, industrial complex, knowledge industry center, and industry code.

Available content includes general and detailed listings of registered factories, factories in individually designated locations, and factories in planned locations. Users can also explore general and detailed information about industrial complexes and knowledge industry centers, as well as factory lists organized by region or theme. iFactoryHub provides downloadable data, with its site describing dataset access as free; it also displays options for Excel downloads using points or coupons. The platform includes guidance on how to use factory-establishment information and provides customer support resources such as notices, FAQs, and one-to-one inquiries.