iGrafx

Drawing on more than 25 years of expertise, it provides a foundation for applying AI reliably in regulated industries, where process visibility, accountability, and compliance matter. Its approach helps organizations understand how processes operate, identify where transformation should begin, give AI agents structured process context and guardrails, and continuously optimize workflows as conditions change.

The company’s Process360 Live platform brings together tools for process mining, task mining, process mapping, business process management, process simulation, risk management, predictive analytics, and process monitoring. Its Process Intelligence Assistant, Pia, supports process intelligence work. iGrafx serves use cases including process excellence, risk and compliance, digital transformation, and shared services transformation, across financial services, insurance, healthcare, and manufacturing. Alongside its software, the company offers customer support, hands-on training and certification through iGrafx University, webinars, and resources on process management and improvement. It also works with technology, advisory, and services partners to support customer success and business transformation.