In Case I Can’t is a practical planning service that helps people prepare guidance for loved ones who may need support if they are unable to help or after their death. Users can create a personal guide bringing together useful instructions and a message in their own words, then share it with one or more people they trust. Suggested topics include important contacts, where to find documents, bills and subscriptions, household routines, and care arrangements for pets or dependents. The service advises users to identify where secure information can be found rather than include passwords, PINs, or full account numbers.

For $39 per year, members can create and update a guide, invite trusted readers, download a printable PDF, and use writing tips and examples. Invited readers can access the guide for free after accepting an invitation. The creator controls access and can remove it at any time; only the creator can edit the instructions.