Combining technical expertise with legal and compliance guidance, the company supports clients in navigating digital transformation while maintaining high ethical and regulatory standards. Its services include AI strategy development, EU AI Act compliance, technical implementation advice, process automation, and tailored workshops and training. These offerings include education for AI officers and managers, as well as keynote presentations and project-identification workshops.

The company also develops tools for secure, governed AI use. CompanyGPT provides a data-protective ChatGPT solution for businesses using their own data, while AI Gateway helps organizations manage AI costs and governance within their own tenant, with features including budget allocation and Entra ID single sign-on. Other resources include the innFactory AI Radar, which evaluates AI technologies and sources for the mid-market, alongside white papers, podcasts, articles, and a newsletter. Through its consulting, products, and educational content, innFactory aims to help organizations turn AI opportunities into practical solutions.