Users can search by specialty and location, review available professionals, and book appointments online. The platform also offers assistance with scheduling and provides an app for accessing its services.

Its listed specialties include nursing, physiotherapy, occupational therapy, speech therapy, psychology, and midwifery. Professionals provide care and rehabilitation in the home, supporting needs such as mobility and musculoskeletal conditions, communication difficulties, and cognitive or neurological challenges. Midwives offer support before and after childbirth, while psychologists provide individualized sessions in a familiar home setting. instahealth also connects users with partner providers for at-home diagnostic services, including X-rays performed with portable equipment.

The service is designed to make professional healthcare easier to access without unnecessary travel. By bringing a range of health services into the home, instahealth aims to support patients and families with convenient appointments and care tailored to their needs.