Instant Consult is an Australian telehealth service established in 2018, connecting patients with fully qualified, Australian-registered doctors through secure video consultations. Its online platform and app are available from 6 a.m. to midnight AEST, every day of the year, including public holidays. Patients can request a consultation without booking ahead and typically connect with a doctor in under 15 minutes. Consultations start at $45, with bulk billing available for patients under 12 months of age.

Doctors provide general medical advice and can issue electronic prescriptions, medical and carer’s certificates, specialist referrals, pathology requests, and radiology requests when clinically appropriate. Documents are delivered to the patient’s app, making them accessible for pharmacy collection or use with relevant providers. The service also offers referrals for diagnostic tests and specialist care. Instant Consult says its doctors are registered with the Australian Health Practitioner Regulation Agency and that its practice follows standards developed by Australian medical colleges.