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Instant Support, headquartered in Delhi, is a leading provider of 24x7 Network Operations Center (NOC), IT support, and AIOps services. Since its founding in 2011 by a team of seasoned professionals from the ISP and MSP sectors, the company has focused on delivering reliable, in-house-like NOC services to Managed Service Providers (MSPs), Internet Service Providers (ISPs), and enterprises globally. With over 15 years of experience managing mission-critical infrastructure, Instant Support prides itself on maintaining an impressive average uptime of 99.9%.

Their offerings include comprehensive 24x7 NOC services, IT help desk support, AIOps tailored for NOCs, and managed IT services. The methodology employed ensures a smooth transition with detailed planning, ongoing operational reviews, and adherence to ITIL v4 standards. Employing a team of over 200 certified engineers, Instant Support is equipped to handle multi-vendor environments featuring technologies from industry leaders like Cisco and Palo Alto. They actively engage with clients to customize solutions that seamlessly integrate into existing frameworks, ensuring continued performance excellence.