InsureShield

InsureShield is a shipping protection and commerce solutions brand backed by UPS and UPS Capital. It helps businesses, particularly small and midsize businesses, manage delivery risks and protect revenue throughout the customer journey. Its shipping insurance covers loss, damage, and porch piracy, with options for multi-carrier shipments, UPS shipments, and special commodities. Businesses can manage policies and claims through the InsureShield Online Portal, while automated claims and insured shipping options support a simpler protection process.

Beyond insurance, InsureShield offers tools designed to address risks before and after fulfillment. CommerceShield uses AI-driven risk scoring to help identify potentially fraudulent orders and reduce chargebacks. Delivery orchestration solutions help businesses coordinate carriers and services to improve cost, speed, and reliability. The brand also supports post-purchase experiences, including branded delivery updates and self-service returns. Customers can explore solutions, request coverage recommendations, get quotes, or speak with the team for a personalized demonstration. InsureShield’s offerings are presented as part of a broader commerce protection approach backed by UPS’s global network and enterprise-grade security.