Interactive SPares is a cloud-based software platform for manufacturers seeking to sell spare parts online and improve after-sales service. Its suite supports the creation and management of interactive spare parts catalogs, product information, customer support, and dealer services in one centralized system. Catalogs can be published on e-commerce websites or displayed within an existing store using iSP-Frame, helping customers and dealers find and order parts.

The platform also offers extensions for connecting with ERP systems to synchronize orders, price lists, and stock availability; managing documents across catalogs, languages, and access groups; and handling warranty activations and claims. Ticketing tools organize customer support requests, while mailing features help businesses send targeted marketing campaigns and technical bulletins. As a SaaS solution, Interactive SPares is accessible from internet-connected devices and receives automatic updates, without requiring customers to manage on-premises infrastructure. Its flexible services can scale with business needs. The company reports working with manufacturers across five continents and presents case studies involving automotive, agricultural, engine, and machinery businesses.