Italgas

Nepta is an Italian water-services company within the Italgas Group, drawing on the group’s experience and technology to support efficient, sustainable water management. It directly serves Caserta and the municipalities of Baia e Latina, Casaluce, Galluccio and Roccaromana, and operates elsewhere through group companies Acqualatina, Acqua Campania and Siciliacque. Together, these businesses work across different stages of the water cycle, including water collection, treatment, transport, distribution and wastewater treatment.

Nepta provides customers with information and assistance for water connections, service activation, account transfers and changes of customer, tariffs, bills and payment difficulties. Through the MyNepta online area, customers can access services and submit requests. The website also offers forms, water-quality certificates, information on water supply and guidance on hidden leaks and water monitoring. Customers can find emergency contacts, customer support and access to a conciliation service. Nepta also highlights its investment in innovation and the development of an integrated, efficient water network, applying Italgas Group expertise to improve the management and continuity of water services.