itssept.com

SEPT is an AI agent designed for people who sell luxury, including independent sellers, personal shoppers, department store associates, and client advisors at maisons. Available by invitation to a private group of sellers and maisons, it helps manage client relationships and sales through the channels they already use, including WhatsApp, Instagram, and iMessage, without requiring a new interface.

The agent remembers client preferences, sizes, purchases, requests, and upcoming plans, then uses that context to support personalized communication. It can draft messages in a seller’s voice, invite clients to events, follow up on unanswered conversations, locate and hold products, share invoices and payment links, coordinate appointments, and send shipment tracking. SEPT can also help with practical tasks such as confirming reservations, notifying teams, and remembering important dates.

The service is intended to make it easier to manage a client book, keep conversations moving, and respond to customer needs, even when sellers are busy or offline. SEPT serves both individual sellers and larger luxury businesses, with access currently limited to invited participants.