With more than 20 years of experience, the company helps customers turn valuable items into cash through a home-based appraisal and selling process. It buys loose diamonds, engagement rings, gemstone rings, branded diamond jewelry, necklaces, watches, bracelets, earrings, and other jewelry. The company highlights high-value appraisals, insured shipping, no courier or insurance costs for sellers, and a choice of payment methods.

Customers begin by completing an appraisal form, after which an account manager provides an estimated offer. Once an item reaches the laboratory, an in-house gemologist evaluates it and presents a final offer. If the seller accepts and completes the required documentation, payment is sent within 24 hours.

iValue Lab also shares seller testimonials and information about its process, FAQs, and jewelry-selling advice. Its laboratory is located on Third Avenue in New York City, and its team is available by phone or email during weekday business hours