Its web app lets customers browse an electronic menu, place orders, and pay using a QR code, without downloading an app. Businesses can also offer QR-based bill payment and bill splitting, reservations, pickup orders, and waiting-list management. For pickup, customers can schedule orders and choose car delivery, while reservation tools support paid bookings and capacity controls.

For operators, iWater provides menu management and customization, order dashboards, customer feedback tools, analytics, customer-behavior reports, promotions, discount codes, and menu-engineering features. The platform also supports payment gateways and POS integration, with options for customer notifications, data collection, and email invoices. iWater offers plans for different needs, from a free trial with limits on products and tables to packages for unlimited menus, pickup, reservations, waiting lists, and QR payments. The company says its tools can help reduce labor costs and increase average spend, while its website highlights 24/7 support and cloud integration.