The Iserv Company

Iserv is a managed technology and IT services provider serving businesses from locations in Grand Rapids, Michigan, and Orlando, Florida. The company combines day-to-day IT support with consulting, cybersecurity, cloud, connectivity, and communications services, helping organizations manage and protect their technology environments.

Its offerings include managed Azure Cloud, Microsoft 365, hosted desktops and workspaces, backup and disaster recovery, managed networks, enterprise networking, and internet access. Iserv also provides cybersecurity assessments, managed access and security, managed voice, Wildix and Teams Voice, and residential Wi-Fi services for affordable housing.

Artificial intelligence is a central part of Iserv’s current offering. Through its AI as a Service approach, the company supports data governance, AI readiness, employee training and adoption, implementation, and the development of agents and workflow automation. Its industry-focused examples include applications for healthcare, property management, and manufacturing. Iserv presents tiered AI service plans and consultation options, alongside its broader managed services. Its support and network operations center is available 24/7/365, and the company also offers project guidance, monitoring, and responsive helpdesk support.