Javna is an AI-powered customer engagement platform that helps organizations connect with customers across channels and manage conversations in one place. Its tools support communication throughout the customer journey, from verification and critical alerts to marketing, sales, and customer service. Businesses can reach audiences through SMS, WhatsApp, Instagram, Facebook Messenger, and website webchat, using communication APIs or a unified conversations inbox.

Javna’s products include omnichannel one-time password delivery, notification and alert services, campaign management, and a no-code chatbot builder for automating customer interactions. The platform also offers workflows and messaging features designed to help teams respond quickly and personalize communication. Use cases include abandoned-cart reminders and order updates for retailers; appointment reminders and patient inquiries for healthcare providers; admissions and student communications for education; transaction alerts and customer service for financial services; and booking updates and guest support for travel and hospitality.

Javna presents its platform as globally connected and scalable for startups and enterprises.