Kangoroo Travel provides intercity travel and vehicle charter services, with a focus on routes across Java, particularly between Cirebon and Jakarta. The company also says it serves destinations throughout Sumatra and Bali, offering customers flexibility to plan trips between provinces and cities. Its services are presented as an affordable transport option, with prices that may be negotiable, and bookings can be arranged online through WhatsApp with administrative support available around the clock.

Travel features highlighted by the brand include air-conditioned vehicles, door-to-door service, and travel via toll roads. Kangoroo Travel invites customers to discuss their route and travel needs before booking, and its website includes route information, a gallery of vehicles and travel moments, and customer testimonials. Reviews describe clean, comfortable vehicles and professional, friendly drivers, including journeys to the airport and trips between Jakarta and Cirebon. The company positions passenger comfort and satisfaction as priorities, encouraging customers to contact its team to arrange a journey or charter service.