Katoomi builds software and services focused on extending NetSuite for business operations. Its Katoomi Connect platform provides native integrations that run inside a company’s NetSuite account, offering an alternative to external iPaaS middleware. The SuiteApp includes 29 pre-built data flows for synchronizing information such as orders, inventory, fulfillments, payouts, and returns. Connections are available for Shopify, Extensiv, Mirakl, Klaviyo, Loop Returns, and PayPal, with bidirectional syncing supported where applicable and schedules ranging from every 15 minutes to weekly.

Katoomi Connect supports workflows including e-commerce orders and payments, third-party logistics, marketplace fulfillment, customer data for marketing automation, returns, and payout reconciliation. The platform is designed to be installed and configured within NetSuite, without a separate middleware subscription or external platform to manage. Katoomi also offers a mobile app for iPhone and iPad, providing field access to NetSuite tasks, photos, quotes, and replenishment. Additional offerings include custom NetSuite work, customer support, and educational resources such as a knowledge base, glossary, blog, and success stories.