Balai Besar Kekarantinaan Kesehatan Batam is a leading health authority dedicated to ensuring public health in the region through comprehensive quarantine services. Their mission is to foster a healthy, independent, and equitable society by enhancing collaboration within national and international health systems.

The organization provides a range of essential services, including international vaccination registrations and health documentation required for international travel at the port. They handle the arrival and departure of vessels and their passengers, addressing issues related to healthcare, regulations, and any related complaints. Furthermore, Balai Besar engages with the community through whistleblowing systems to combat corruption and enhance service accountability.

With a strong focus on public satisfaction and transparency, the institution regularly assesses public feedback and implements improvements based on community needs. Balai Besar Kekarantinaan Kesehatan Batam stands as a crucial institution committed to improving health standards and ensuring safe practices for travelers and residents alike in the Batam area.